Legal
Privacy Policy
Last updated: January 2025
At Gunjon, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
Our Privacy Principles
Transparency
We're clear about what we collect and why.
Security
Your data is encrypted and protected.
Control
You decide what to share and when.
1. Information We Collect
Account Information
When you create an account, we collect your name, email address, profile information, and account type (creator or brand).
Social Media Data
When you connect social media accounts (Instagram, Facebook, TikTok), we access:
- Public profile information (username, bio, profile picture)
- Content performance metrics (views, likes, comments, engagement rates)
- Follower demographics and audience insights
- Published content (photos, videos, captions)
We only access data you explicitly authorize through OAuth authentication.
Usage Data
We collect information about how you use our platform, including pages visited, features used, campaigns created, and interactions with other users.
Payment Information
Payment processing is handled by third-party payment processors. We do not store your full credit card information.
2. How We Use Your Information
We use your information to:
- Provide and maintain our platform services
- Match brands with suitable creators based on audience and content style
- Display your creator profile to potential brand partners
- Process campaign applications and manage collaborations
- Analyze content performance and generate insights
- Send you important updates about campaigns and platform features
- Improve our matching algorithms and platform functionality
- Detect and prevent fraud or abuse
- Comply with legal obligations
3. Information Sharing
With Other Users
Creators: Your public profile, portfolio, audience insights, and engagement metrics are visible to brands when they search for creators.
Brands: Your company information and campaign details are visible to creators who apply or are invited to campaigns.
With Service Providers
We share data with trusted service providers who help us operate our platform:
- Cloud hosting providers (database and file storage)
- Payment processors (for transactions)
- Email service providers (for notifications)
- Analytics services (to improve our platform)
Legal Requirements
We may disclose your information if required by law, court order, or to protect our rights and the safety of our users.
4. Data Security
We implement industry-standard security measures to protect your data:
- All data transmission is encrypted using SSL/TLS
- Social media access tokens are encrypted in our database
- Regular security audits and vulnerability assessments
- Access controls and authentication requirements
- Secure cloud infrastructure with automated backups
While we take extensive measures to protect your data, no system is completely secure. We cannot guarantee absolute security.
5. Your Privacy Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct your information
- Deletion: Request deletion of your account and data
- Portability: Export your data in a structured format
- Opt-out: Unsubscribe from marketing communications
- Disconnect: Revoke social media account access at any time
To exercise these rights, contact us.
6. Social Media API Data
When you connect Instagram, Facebook, or TikTok accounts, we access data through their official APIs under strict terms:
- We only request permissions necessary for platform functionality
- Your social media credentials are never stored on our servers
- Access tokens are securely encrypted and regularly refreshed
- You can revoke access anytime through your social media settings or our platform
- We comply with each platform's API Terms of Service and Data Use Policy
7. Data Retention
We retain your information for as long as your account is active or as needed to provide services. When you delete your account:
- Your profile and personal information are permanently deleted within 30 days
- Social media access tokens are immediately revoked and deleted
- Aggregated, anonymized data may be retained for analytics
- Some data may be retained longer if required by law
8. Cookies and Tracking
We use cookies and similar technologies to:
- Keep you logged in to your account
- Remember your preferences
- Understand how you use our platform
- Improve platform performance
You can control cookie settings in your browser, though this may affect platform functionality.
9. Children's Privacy
Gunjon is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete it immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our platform. Your continued use of Gunjon after changes take effect constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us.